Effective Date: September 1, 2024

Supernova Garage Door LLC / supernovagaragedoor.com (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, supernovagaragedoor.com, use our services, or interact with us in any other way. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

– Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, address, and any other details you choose to share when contacting us, scheduling a service, or subscribing to our newsletter.

– Payment Information: If you make a purchase or schedule a service through our website, we collect payment information necessary to process your transaction, such as credit card numbers and billing addresses. We do not store this information on our servers; it is securely processed by our payment gateway.

– Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This data helps us improve our website and services.

– Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect for various purposes, including:

– To Provide and Manage Our Services: We use your personal information to schedule and provide the services you request, process payments, and communicate with you about your service.

– To Improve Our Website and Services: Usage data helps us understand how our website is used, allowing us to make improvements and enhance user experience.

– To Communicate with You: We may use your contact information to send you important updates, respond to inquiries, or provide you with information about our services, promotions, and events. You can opt-out of marketing communications at any time.

– For Legal and Security Purposes: We may use your information to comply with legal obligations, resolve disputes, enforce our terms of service, and protect the rights, safety, and property of Supernova Garage Door LLC and our customers.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering services, and conducting business activities. These providers are obligated to protect your information and only use it for the purposes we specify.

– Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or if we believe it is necessary to protect our rights, safety, or property.

– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your information, such as using strong passwords and keeping them confidential.

5. Your Choices and Rights

You have certain rights regarding your personal information:

– Access and Correction: You can request access to or correction of the personal information we hold about you.

– Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

– Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

– Supernova Garage Door LLC
– Email: privacy@supernovagaragedoor.com
– Phone: (908)-456-7477
– Address: 21 Robeson St, Somerville, NJ, 08876